It's important to look back at where you've been and what you've achieved, and then build on that as you're moving forward to new goals and adventures in your life. And that's exactly what we did at our year-end party this Monday.

The year 2018 is a challenging yet prosperous year. We've really been through a lot in the past year. Despite all the occasional inconvenience caused by our system, our company still attracted more and more drop shippers and doubled the annual sales.

Customers who conducted business with CJ in 2018 probably have experienced some order issues with our system. For example, the unsteady order status, a rather long time to await the shipment due to our ignorance of logistics and the repeatedly processed orders. We must admit our flaws and beg your pardon on these problems. We are not perfect, but we never avoid our responsibility and are always improving ourselves to serve you better.

With so many issues, CJ still achieved a record high level. Our responsive attitude definitely is one of the important factors. Furthermore, we believe it is also attributed to our excellent services and original features. In the last March, we set up new warehouses in Chino, California. This action shortens the shipping time greatly for our customers in the USA. And in May, we launched our website for all clients to track their orders with us. We also published many new features, such as our Chrome extension, print on demand service, and connection with eBay stores. Later on, we expanded our Yiwu warehouse and Hangzhou office to store more products and get more employees.

It's really difficult for us to imagine the current large scale of our company four years ago. In 2015, the founders of our company, Andy and Tommy quitted their former job and started a new business with a group of fewer than ten people in a small room at Qingyanliu Village, a tiny e-commerce hub in Zhejiang province. Back then, they've seen the opportunity but haven't got a clue for the future development even though they had started the cooperation with our biggest client and developed the organization structure. Not until 2017 did our company find the right business model and build two more subsidiaries in Shenzhen and Hangzhou.

After that, we started moving on the right track. Also, in the review of our growth, we resolved to attain the following goals in the coming new year.

1. Improve our brand image and be the most considerate dropshipping supplier. This includes, but is not limited to, developing the logistics system by constructing our own brand – CJPacket, building the most professional purchasing team to buy our clients all the impossible stuff and setting up a second US warehouse and the first EU warehouse to ensure fast delivery.

2. Establish a famous print on-demand platform and attract manufacturers to simplify the order processing and offer the best product and service.

3. Create a Shopify-like platform and invite international customers to run a business on it.

At the end of our review, we would like to express our gratitude to the customers who gave us a second chance and are still with us. Thank you for your understanding and support! We could not have reached this far without you. Hope you would stay with us next year and let us grow better together.

Cheers to good health, mind, body, and soul in 2019 and beyond.